Q: Can we do print on the bottle? A: We are good at printing special idea on the bottle.
Q: Can we get your free samples? A: Yes, sample free. Just pay for the express cost.Please understand we send many samples each month, so we have pretty nice discounts from the DHL, FEDEX, TNT and UPS, I will offer for your confirmation before sample departing.I will take a photo before sample delivery too, I try best to save each coin for you.
Q: Can we combine many items together in one container in my first order? A: Yes, but we have to check stock, as the low qty makes the producing difficult.
Q: What is the normal lead time? A: For stock products, we will send goods to you 10~15 working days after your deposit. For new products, the lead time for sample is 20~25 working days, for batch is ~30 working days after your deposit.
Q: What is your payment term? A: T/T, L/C, Western Union, PayPal.
Q: What is your shipping way? A: By sea, by air, by express, etc.
Q: If any problem, what is the solution for us? A: Please take the photoes to show all details clearly, as soon as it is the quality problem, I will replace the bad items by 1.1 times in next order, and compensate the loss of freight.